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How to Make Electronic Visit Verification Work for Your Home Care Agency

How to Make Electronic Visit Verification Work for Your Home Care Agency

As a home care agency owner, you’re likely always looking for ways to cut costs and save money. One way to do that is to implement an electronic visit verification (EVV) system. EVV software can help you automate many of the processes of your agency, from scheduling and billing to payroll and client communications. To do so, we’ll discuss the benefits of EVV software and how to make it work for your home care agency.

What Is EVV Software?

EVV software is a computer application that caregivers use to record and verify their home visits. It can be used to manage employee timekeeping, billing, and client information. There are many different EVV software programs on the market, so it’s important to find one that best meets the needs of your home care agency. The software should be easy to use, compatible with your scheduling software, and able to integrate with your accounting system.

What Are the Benefits of Using EVV Software?

There are many benefits to using EVV software for your home care agency. Some of the key benefits include:

Reduced administrative burden: With EVV software, much of the administrative burden is lifted from caregivers and agency staff. This includes tasks such as timekeeping and attendance tracking, which can be easily automated with EVV software.

Improved accuracy and accountability: EVV software provides a tamper-proof record of all visits, ensuring that services are delivered as planned and that no fraudulent activities are taking place.

Enhanced customer service: With accurate records of visits, home care agencies can provide better customer service by quickly addressing any concerns or questions that clients may have.

Increased efficiency: By automating tasks such as timekeeping and attendance tracking, EVV software helps to streamline operations, making your home care agency more efficient overall.

How Does EVV Software Work?

There are a few ways that EVV software can work. The most common way is for the caregiver to call and enter the visit information into the system. The system will then verify that the visit took place by checking the GPS location or clock time against the information entered.

Another way that EVV software can work is through a Smart Hub. The Smart Hub is a device that is placed in the home and connects to the internet. It communicates with the EVV software and sends information about the visit such as the start and end time, GPS location, and who was at the home during the visit. The third way that EVV software can work is with biometric verification. This uses technology such as facial recognition or fingerprint scanning to verify that the caregiver was at the home during the visit.

How Do I Get Started With EVV Software for My Home Care Agency?

Now that you understand the basics of EVV software and how it can benefit your home care agency, it’s time to get started. Here are a few tips to help you get started:

  • Do your research. There are a lot of different EVV software providers out there, so be sure to do your research and find one that fits your needs.
  • Talk to your staff. Make sure everyone who will be using the software is familiar with it and knows how to use it correctly.
  • Test the software before you start using it. This will help ensure that there aren’t any glitches or problems with the software once you start using it for real.
  • Be patient. It may take some time to get used to the new software, but with a little patience and practice, you’ll be able to use it like a pro.


EVV software makes it easy for home care agencies to ensure that their visits are being properly verified. With the right software in place, you can feel confident that your agency is meeting all of the necessary government requirements.

If you’re considering implementing EVV software for your home care agency, be sure to research the different options available and find a system that will work best for your needs. With the right software, you can streamline your operations and improve the quality of your services.