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10 Ways Chatbot Development Automate Onboarding In 2022

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Onboarding should be a breeze – not a burden. Yet too often, it’s the latter. Custom chatbot development Agency can help to automate onboarding processes, making it easier and faster for new employees to get up to speed.

With chatbots, you can provide new hires with all the information they need to know about your company, its policies, and procedures. Chatbots can answer questions 24/7, so there’s never a need to wait for a human response. They can also be customized to provide each new hire with personalized information based on their role within the company.

10 Ways to Automate Onboarding with Custom Chatbot Development

Onboarding doesn’t have to be a burden. With custom chatbot development, you can streamline the process and make it easier and faster for new employees to get up to speed. These 10 tips will help you get started.

1. Employee Response Collection

Streamline the process of collecting employee information with a chatbot. By asking questions and collecting responses through a chat interface, you can quickly gather everything you need to know about a new hire without having to rely on paper forms or manual data entry.

2. Provide All Basic Information to New Employees

Use a chatbot to provide new employees with an overview of your company, its policies, and procedures. This can be done through simple conversation flow or by providing links to relevant documents and websites.

3. 24/7 Availability

Make sure your chatbot is available 24/7 to answer any questions that new employees may have about their onboarding experience. By providing around-the-clock support, you can ensure that no question goes unanswered and that everyone has a positive experience.

4. Employee Tracking

Use your chatbot to keep track of onboarding progress for each new employee. This way, you can identify any areas where someone may need more help or clarification and provide the necessary assistance.

5. Send Reminders

Send reminders and notifications to new employees through your chatbot to help them stay on track with their onboarding process. For example, you could remind them of upcoming deadlines or let them know when new resources are available.

6. Automate HR Tasks
Integrate your chatbot with your existing HR systems to automate tasks such as leave requests, expense claims, and performance reviews. This will save time and eliminate the need for manual data entry.

7. Give Personalize Responses to Queries

Use your chatbot to provide new employees with personalized information based on their role within the company. By tailoring the content to each individual, you can ensure that they receive the most relevant and useful information for their specific needs.

8. Make It Engaging

Make your chatbot interactive and engaging by including games, quizzes, and other fun elements. This will help to hold people’s attention and make the onboarding process more enjoyable.

9. Encourage Newbies to Use Chatbot

Encourage new employees to use your chatbot as a resource throughout their first few weeks and months with the company. By providing ongoing support, you can help them settle into their new roles and feel comfortable asking questions when they need assistance.

10. Get Feedback

Get feedback from new employees on their experience with your chatbot and use it to improve the onboarding process for future cohorts. By constantly strive to improve, you can ensure that your chatbot is always providing the best possible experience for new hires.

10 Best Chatbots for Customer Service in 2022

In customer service, chatbots can be used to automate repetitive tasks, such as taking a customer’s order or providing support. By automating these tasks, chatbots can free up time for customer service representatives to focus on more complex issues. In addition, chatbots can help reduce the number of calls to customer service by providing answers to common questions.

There are a number of different Chatbot Frameworks available for customer service, each with its own set of features. Here are some of the best chatbots for customer service in 2022:

1. Chatbotify

Chatbotify is a chatbot platform that enables businesses to create and manage chatbots for their websites or apps. With Chatbotify, businesses can design custom  chatbots or use one of the many templates available. Chatbotify also offers a number of features to help businesses manage their chatbots, including analytics and customer support.

2. Meya

Meya is a cloud-based platform that enables businesses to create, deploy, and manage chatbots. Meya offers a visual editor for creating chatbots, as well as a number of pre-built templates and integrations. Meya also provides features such as analytics and customer support to help businesses manage their chatbots.

3. IBM Watson Assistant

IBM Watson Assistant is a chatbot platform that enables businesses to create and manage chatbots using artificial intelligence (AI). Watson Assistant offers a number of features to help  businesses build and manage chatbots, including a visual editor, natural language processing (NLP), and integrations.

4. Amazon Lex

Amazon Lex is a chatbot platform that enables businesses to create and manage chatbots using Amazon Web Services (AWS). Amazon Lex offers a number of features to help businesses build and manage chatbots, including automatic speech recognition (ASR), natural language understanding (NLU), and integration with AWS Lambda.

5. Google Dialogflow

Google Dialogflow is a chatbot platform that enables businesses to create and manage chatbots using the Google Cloud Platform. Dialogflow offers a number of features to help businesses build and manage chatbots, including NLP, ASR , and integrations.

6. Chatfuel

Chatfuel is a chatbot platform that enables businesses to create and manage chatbots for messenger platforms such as Facebook Messenger and Telegram. Chatfuel offers a number of features to help businesses build and manage chatbots, including a visual editor, NLP, and integrations.

7. Motion.ai

Motion.ai is a chatbot platform that enables businesses to create and manage chatbots using artificial intelligence (AI). Motion.ai offers a number of features to help businesses build and manage chatbots, including a visual editor, natural language processing (NLP), and integrations.

8. Botpress

Botpress is an open source chatbot platform that  enables businesses to create and manage chatbots. Botpress offers a number of features to help businesses build and manage chatbots, including a visual editor, natural language processing (NLP), and integrations.

10. Microsoft Bot Framework

Microsoft Bot Framework is a chatbot platform that enables businesses to create and manage chatbots using the Microsoft Azure cloud platform. Microsoft Bot Framework offers a number of features to help businesses build and manage businesses build9. KA features helpIAI offers a number of features to help businesses build and manage chatbots, including a visual editor, natural language processing (NLP), and integrations.

12. Chattypeople

Chattypeople is a chatbot platform that enables businesses to create and manage chatbots for Facebook Messenger and WhatsApp. Chattypeople offers a number of features to help businesses build and manage chatbots, including a visual editor, natural language processing.

Conclusion

Custom chatbot development can be a valuable tool for automating onboarding processes. By providing new employees with an interactive and engaging experience, you can make the process easier and faster for them to get up to speed. Try implementing these 10 tips to streamline your own onboarding process.

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